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I like them. I am satisfied with their service in general. (overall impression 9.2/10)
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I would stay far far away from imhosted. First off, they have oversold their server farm, causing frequent slowing of their servers, sometimes even having them locking up and going down. I have hooked up with a server monitoring service and confirmed that my server is dropping connections 12 times daily.
Then, they claim to have IM service, which is a joke because either they never are logged on, or if they are, they ignore you.
So, since they don t have phone service you have to open a support ticket, which may or may not be answered in 24 hours. (overall impression 4.6/10)
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My website has been rock stable and trouble free with Imhosted. Support has been excellent and they always reply quickly. The live chat/phone support service is a nice addition. Overall, I would recommend them. (overall impression 9.4/10)
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I have had issue after issue with imhosted.com My site goes down frequently. Mysql looses it s sock or it exceeds the maximum number of connections every other day. Their support is an insult to my intelligence. They do not tell you anything about what happened other than it was a "temporary problem" or "it has been resolved". The last blow was when they moved my site to another server causeing me to loose two days worth of data. They didn t backup before they did it, they didn t tell me ahead of time and they really didn t say way. Only they determined it would make my site run faster. They did this in the middle of a business day. Now the page load times are 10+ seconds which is unusable and they explain that they are still migrating sites to this new server which is supposed to be more powerful yet it has 1 CPU vs. Two before.
There are many many other issues I ve encountered with them. Stay away at all costs. Reading aroudn the web, I am not alone. Consider yourself warned. (overall impression 4/10)
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