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I signed up with StartLogic mainly because I needed cheap hosting, being a fairly new freelance business on a small budget. I had no idea that I would get so much for the price. I have more disc space and bandwidth than I could ever use, unlimited email accounts, an extremely easy control panel that gives me a great list of options including a whole array of plug-ins like chat rooms, guestbooks, and a phpBB message board. Template sites and logos are also available along with many other features that I would probably never need but it is comforting to know that they are there regardless and at such a low price. I (overall impression 9.8/10)
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We have included Startlogic in our listings of the best web hosts based on the actual user experience and testimonials for the most outstanding customer support available 24 hours a day, 7 days a week. They let you take advantage of the fastest technical assistance via email or online chat as well as correspondence option allowing you to send those not-so-important questions to be answered as well by their experts. (overall impression 9.6/10)
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My page has 15k and it takes 5 seconds to load. Tested it on my other server and takes 1sec. To ftp is hell. And we're talking about a virtual private server. CPU - 99% all of the time. Never goes lower. My footer now says: " If you want your website to go this low chose Startlogic" - it will always have this line. Support: There's no support, you're talking with robots giving you the same reply, "post a ticket" and the waiting is very long. (overall impression 5.4/10)
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Their support is extremely poor. I opened a support ticket (Priority: Emergency) for 3 days and still no one attend to it. I spoke with Live Help twices and the person keep telling me. I have forwarded your issue and it will be resolved soon. (overall impression 4.4/10)
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When I went to add an extra domain everything went as told and worked like expected except that no images would show on my page for the extra domain unless I linked them through the main domain on the account. When I submitted a ticket for the problem I was told they didn't support multiple domains on the type of account I had. Eventually they did fix it however. I did later confirm that they didn't support multiple domains. Other than that as of today Techbarn.net is that extra domain on the account and I have to say that my wife likes Startlogic because their panel is a little easier for her to understand as opposed to something like cpanel which can sometimes be overcrowded and confusing to some if its not styled just perfect. (overall impression 6.4/10)
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I have had sl for over a year and my site crashed. To reload from the server they charge for and so far it has been 4 days and still no site. Support has hung up on me when I call to find out why the delay. After 4 days of trying to get them to reload my site. No help. I would not use them and am currently looking to move. They dont even respond when you submit a ticket and have no contact them area on their site. (overall impression 3.8/10)
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Like many of the reviews, I've had lengthy waits both waiting on the phone and for technical support through e-mail. My original site took several weeks to get up because the wrong account info was given to me multiple times, and my site was down for 3 weeks after they screwed up the site registration renewal 1 year after signup. Other than that, their software is easy to use, and my sites been up for all but an hour otherwise (overall impression 4/10)
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Good affordable hosting. Lots of site space, and high bandwidth, Very little problems. If there was a problem, it was resolved promptly. I have been with them for 2 years, and will reommend them to anyone looking for quality, affordable hosting (overall impression 8.6/10)
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Startlogic is owned by the same management as dot5 hosting and ipowerweb. If you are in a dot5 vs Startlogic vs ipowerweb dilemma, the answer is they are all the same. They have similar infrastructure and different support teams and managed by the same people. You may checkout the contact address of each company to verify this. (overall impression 6.6/10)
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I transferred my website over to StartLogic when my web host closed down. While shopping for another web host, I made it my priority to keep web hosting reliability a top priority, which encompasses everything from server downtime to the company going belly-up. Therefore, as I was researching different companies and their reliability ratings done by experts and users alike, I decided to try out StartLogic. Although the pricing was very economic, the speeds were just above average, and the limitation to 10 domains per package, the reliability uptime guarantee and customer service were superb. I test called customer support to test to see if their customer service was professional and efficient, and sure enough, StartLogic implements a call ticketing system which helps ensure that customers are helped efficiently and speedily. (overall impression 9.6/10)
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Stephanie, in the StartLogic Sales Group, had a deeper understanding of web hosting issues and solutions than all the Tech Support people at my previous web hosting vendor. (overall impression 9.6/10)
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After signing up with StartLogic as our host provider, our website was able to join the world wide web instantly. The customer support staffs went out of their way to help not only representing our website as it should be, but also giving us hints on how to achieve our "hits counter" effectively on the web. It is a great service for start up businesses. (overall impression 9.8/10)
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I have been using a competitor for three years now and decided I have had enough. I have been paying them three times as much as your service cost and never talk with real people. Your control panel is the best I have ever seen. I had my site transfered and configured in 3 days.
Thanks for being there.
(overall impression 9.8/10)
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Please tell your staff how impressed I am with the service I received so far. I initiated a web hosting contract using your web site sign up sheet the night before last. My domain name is already in place and I already have all the information I need to get started with my business web site. If this is any indication of the kind of service and support you provide your customers, I am looking forward to a good long-term relationship with your company. Your service is a good value at a good price. (overall impression 10/10)
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