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I just wanted to note for the record the excellent service that I received from Sanaz F. She demonstrated a great amount of patience, and keen level of awareness/knowledgewhile explaining a complex matter. Sanaz is a great example and testiment to your company and it s ability to hire quality service providers. (overall impression 9.6/10)
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Just wanted to let you know you have outstanding customer support! If it weren t for your customer support, I would be hosting with someone else right now. Earlier today I kept getting frustrated with problem I was having with your postgre database since it wasn t localhost. I went on chat asking how to cancel my account. I spoke to guy named Aaron. He assisted me really well and tried his best to help me with some problems I was having. Even though the problems aren t resolved yet, thanks to him, I m keeping my hosting here with you. It s not only Aaron - I had a couple of other employees from your support staff that really helped me well and took their time. I like the customer support with your company. Due to that, you will still have my business and I will refer you to anyone that asks me about great webhosting. I just thought id let you know and hope all is well good luck with everything. (overall impression 9/10)
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I would like to extend my sincerest thanks to a member of your tech support team who assisted me today- Jake. Jake spent over 45 minutes with me on the tech support chat system figuring out a problem with my server web logs. Some of the first attempts to solve the problem revealed additional issues, and so forth. Jake persevered and creatively came up with fixes to the problems. I would like to thank Jake for his hard work and make his efforts know to you. (overall impression 9/10)
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Your tech help desk person "Sanaz" was excellent and helped me figure out a frustrating problem in a matter of minutes. I give her a 5 star (*****) rating. She deserves a cookie. (overall impression 9.4/10)
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I switched to Website Source from another hosting company that had caused me numerous problems. I ve tested other hosting services for clients with awful results - all of which were resolved by *your* Tech Support crew! Thanks, Juan, for getting me out of another sticky situation this morning! You guys are the absolute best! I think i might become a reseller with Website Source; i know i ll be offering the best that there is! (overall impression 10/10)
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I just had to let you know how much I appreciate the top quality hosting service you provide. I m trying to learn website design and at the same time use the website for sharing game objects that I and others make. your set up is so easy to use and so efficient. I really appreciate you! (overall impression 9.4/10)
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